How to use Google Analytics to monitor your online success

Stop going through the motions and get on track with Google Analytics
By Benedict Adam
Google Analytics is by far the most popular way for small businesses to measure their website’s sales and conversions. It also lets businesses gain insights into how visitors find and use their websites. Many people simply going through the motions, not knowing how to use Google Analytics to its full potential.

The following is a quick list to help you get you started with Google Analytics, to begin tracking your business growth online.

1. Setup goals

Knowing how much traffic your site is getting is one thing, but finding out if your website is actually helping your business achieve its objectives e.g. sales, enquiries, engagement with content, is of much greater importance.

Common goals include contact form completions, downloads, brochure requests; the list is endless.

Once you’ve decided which goals you’d like to track, follow Google’s instructions to create, edit and share goals.

2. Setup eCommerce tracking

If customers can buy from your business online, you’ll need to have eCommerce tracking set up. Follow Google’s guide to setting up Ecommerce tracking, most platforms have the ability to enable this without the need for any heavy coding.

If you’re nodding your head to all of this, then you can take eCommerce tracking one step further with Enhanced Ecommerce tracking, which enables more advanced analysis of your eCommerce website.

3. Setup site search

Have a search function on your website? It’s of great value to your business to know what people are searching for on site and relatively easy to setup in the admin section of Google Analytics.

Go to Admin > View Settings > Site Search Settings. Find more details here.

4. Tag your URLs

Google Analytics doesn’t automatically know where all traffic to your site comes from. If you’re sending out emails, or using paid advertising other than Google AdWords, you’ll need to tag your URLs for each custom campaign.

5. Add annotations

When something happens that affects your website usage, such as getting some great PR coverage or the launch of a new service or product, use annotations to record when each activity took place. When you’re looking back at the historical performance of your website, you’ll be able to more easily pinpoint why you saw a spike in traffic.

To add an annotation, simply click the down arrow – underneath any line graph at the top of any page – to open the annotations interface. You can then click ‘+ Create new annotation’.

6. Understand your website audience

Wouldn’t it be great to see your visitors as more than a number? Google Analytics provides information about the age and gender of your users, along with the interests they inadvertently express whilst they’re online. To receive this data you’ll need to enable this functionality in Google Analytics.

Go to Audience > Demographics or Audience > Interests or read more here.

7. See how your business matches up against the competition

Benchmarking allows you to compare website traffic and behaviour by channel, against aggregated industry data from other companies who share their data. In order to see ‘benchmarking reports’, you’ll need to anonymously share your data with Google first – it’s only fair after all!

Go to Audience > Benchmarking, to compare how you match up in your industry, or read more on Benchmarking Reports.

Keeping track of your website and ensuring it is consistently optimised to convert is a time consuming task. For more help on how to use Google Analytics and improve the impact of website, contact us today.

You can also follow @GOATDigital on Twitter, for all the latest digital marketing news and updates.

Thanks for reading.

What is the Adur Recovery Project?

The Adur Recovery Project is a community-driven initiative aimed at restoring and preserving the River Adur and its surrounding habitats. From addressing pollution to enhancing biodiversity, the project brings together volunteers, experts and organisations to ensure the river thrives for generations to come. My role as a riverfly monitor is just one small part of this collaborative effort.

What is The Riverfly Partnership?

The Riverfly Partnership is a nationwide network dedicated to protecting river ecosystems. Through their Riverfly Monitoring Initiative, they empower volunteers to monitor and report on water quality, helping to build a clearer picture of the health of rivers across the UK. This citizen-science approach is vital for detecting pollution incidents and fostering a broader understanding of freshwater ecosystems.

Why it matters

Clean, thriving rivers aren’t just vital for wildlife, they’re essential for humans too. From providing drinking water to supporting agriculture and recreation, rivers touch every aspect of our lives. Initiatives like the Adur Recovery Project and the Riverfly Partnership highlight how local actions can have a global impact.

Our commitment to monitoring the River Adur is a great example of how individuals can make a meaningful difference. At GOAT, we’re proud to support this work and we encourage others to explore similar opportunities to help lighten our impact on the planet.

Together, we can help to restore the health of our rivers and ensure they remain a source of life, beauty and inspiration for future generations to come.

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